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Report a problem: servicedesk@lu.se

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Important Information: Printers - iPrint will be wound up

Expected to be solved: Unknown

The iPrint function will soon disappear as we believe that we have covered the largest need with LUPrint copiers now.
There are a few iPrint-printers that are still in use today at CRC.
Those who use one or more of the printers below should inform the Service Desk if they want to be able to continue using the printer/s in the future.
Please send the mail to servicedesk@lu.se.
In the subject line, you type "Medfak iprint" and in the message which printer/s you are using.
We have not set any date for the transition, but it will be announced later on.

The printers in question:
pr-20-4-436-11
pr-20-4-438-1
pr-20-6-610-C
pr-20-6-630-1
PR-6012007-C
pr-6012040
pr-60-13-025
pr-6013027-1kop
pr-60-13-027-kop2
pr-601321-kop
pr-60-13-groop
pr-9112016-2
pr-9112020-2
pr-9112050-kop
pr-9112051-2
pr-9209013
pr-bibl-9210

/ITservice

Added: 2019-06-19 11:53
Updated: 2019-06-19 11:53

Important Information: Disruption - Windows Update issue on Windows 7 Solved

Solved: 2019-06-17 11:21

An Windows update has been released the 9th of April for Windows 7 computer which will fail during installation. Resulting in a freeze during "preparing installation" for the computers that have tried to install the update and prohibiting login to the machine.

We advice you to not run or install any Windows Updates at the time being, until Microsoft releases a new and fixed update.

Those of you that unfortunatley already accepted the update and are stuck at the preparation screen need to contact us through servicedesk@lu.se and schedule an appointment with a technician for support.

//
MM

Added: 2019-04-11 11:26
Updated: 2019-06-17 11:21

Important Information: Sophos Antivurus ends 20th July

Estimated start: 2019-07-20 00:00
Expected to be solved: Unknown

On 20th of July Sophos AV will stop updating.

When we in the near future will switch to PC.LU.SE and LUMAC where we have chosen other solutions
We have chosen not to extend our agreement with Sophos Antivirus, which expires 20/7.

Read more on the link below.

https://www.med.lu.se/english/intramed/support_resources/it_services/security_and_backup

Added: 2019-06-17 10:13
Updated: 2019-06-17 10:13